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Text File  |  1996-04-26  |  7KB  |  107 lines
  1.     ========================================================================
  2.     ========================================================================
  3.     =======                                                          =======
  4.     =======  SUPPORT, REGISTRATION, PURCHASE ORDERS, LICENSING ETC.  =======
  5.     =======                                                          =======
  6.     ========================================================================
  7.     ========================================================================
  8.  
  9.  
  10.     CUSTOMER SUPPORT ........... You can contact us at the following places:
  11.  
  12.                                  Voice Support Line ........... 514-345-9578
  13.                                  Bulletin Board ............... 514-345-8654
  14.                                  Internet Email ............ pinnacl@cam.org
  15.                                  World Wide Web ....... www.cam.org/~pinnacl
  16.                                  CompuServe ..................... 70154,1577
  17.  
  18.                                  Customer support covers the product itself;
  19.                                  it does  not  cover instruction in  DOS  or
  20.                                  programming. We can create custom POM files
  21.                                  for you, at our standard hourly rate.
  22.  
  23.     REGISTRATION BENEFITS ...... Registered owners receive a disk containing
  24.                                  the current latest version  of the program,
  25.                                  plus  bonus software,  plus  20  minutes of
  26.                                  phone support,  plus an unlocking code that
  27.                                  lets you register any new evaluation copies
  28.                                  that we issue for the next 2 years.
  29.  
  30.     DELUXE REGISTRATION ........ While deluxe registration is twice the cost
  31.                                  of standard registration, it provides self-
  32.                                  registration three times longer - six years
  33.                                  instead of two. You also get a full hour of
  34.                                  phone support, instead of 20 minutes. 
  35.  
  36.     ORDERING ON COMPUSERVE ..... *** THIS IS THE FASTEST WAY TO REGISTER ***
  37.                                  To register on CompuServe, GO SWREG. Select
  38.                                  "Register",  then select "Registration ID".
  39.                                  Specify ID#  401 for standard registration.
  40.                                  Specify ID# 7442 for *deluxe* registration.
  41.                                  We will email you an unlocking code when we
  42.                                  get your order (typically within 24 hours).
  43.  
  44.     VISA OR MASTERCARD ......... Mail .......... WestWorld Computer Services
  45.                                                  3755 Avocado Blvd Suite 304
  46.                                                  La Mesa, CA, USA 91941-7301
  47.                                  Email ......... GEnie ........... WESTWORLD
  48.                                                  Compuserve ...... 70574,450
  49.                                                  America Online .. WESTWORLD
  50.                                                  Prodigy ........... JSPB88A
  51.                                                  Delphi ......... WESTWORLD1
  52.                                  Voice ......... 800-995-1605 (Orders only!)
  53.                                                  619-685-7291 (24 hours/day)
  54.                                  Fax ........... 619-558-7850 (To WestWorld)
  55.  
  56.     PAYMENT BY CHECK ........... Checks must be drawn on a bank or financial
  57.                                  institution  of the same nationality as the
  58.                                  currency being used.  Please check exchange
  59.                                  rate to US funds carefully.  We can process
  60.                                  checks from:
  61.  
  62.                                  Australia, Austria, Barbados, Belgium,
  63.                                  Canada, Columbia, Dominican Republic,
  64.                                  Denmark, England, Finland, France, Germany,
  65.                                  Greece, Holland, Hong Kong, Ireland,
  66.                                  Italy, Jamaica, Japan, Mexico, Morocco,
  67.                                  New  Zealand,  Norway,  Philippines,
  68.                                  Portugal, Saudi Arabia, Scotland,
  69.                                  Singapore, Spain, Sweden, Switzerland,
  70.                                  Thailand, Trinidad, U.S.A., Venezuela.
  71.  
  72.                                  Please do not mail cash; we will not accept
  73.                                  responsibility if cash is lost in the mail.
  74.                                  Canadians may pay in Canadian funds at par;
  75.                                  price includes all taxes, including GST.
  76.  
  77.     ORDERING BY MAIL ........... To print (or view) the order form and easy-
  78.                                  mailer (instant envelope), select LICENSING
  79.                                  at the START menu, then select REGISTER.
  80.  
  81.     INSTANT REGISTRATION ....... When you order using our  Instant Registra-
  82.                                  tion service,  we will phone you as soon as
  83.                                  we  receive your  order,  to give you  your
  84.                                  unlocking code.
  85.  
  86.     PURCHASE ORDERS ............ We accept PO's from Fortune 1000 companies;
  87.                                  government offices; nationally disseminated
  88.                                  media;  recognized  charitable, educational
  89.                                  and service institutions;  and  established
  90.                                  customers in good standing.
  91.  
  92.     MULTI-COPY LICENSES ........ For 15 or more copies,  you can reduce your
  93.                                  per-user cost.  For details,  print or view
  94.                                  the last page of the manual (POM.DOC).  For
  95.                                  pricing, see the order form (ORDER.FRM).
  96.  
  97.     TURBO PASCAL SOURCE CODE ... Source code  may be purchased for  personal
  98.                                  and  in-house  use  only.   You  must  be a
  99.                                  licensed owner to purchase the source code.
  100.  
  101.     PROGRAM CUSTOMIZATION ...... We  can  customize  to  your  requirements!
  102.                                  Modifications are performed at our standard
  103.                                  contract rate of $45/hr,  but this rate may
  104.                                  be negotiated,  based upon the applicabili-
  105.                                  ty of your modification to other customers.
  106.  
  107.